{
  "updated": "2026-11-06",
  "note": "All plans are planned and cannot be bought yet. Each is quoted after a scoping call.",
  "plans": [
    {
      "id": "managed",
      "name": "Managed annotation",
      "billing": "Per unit, with service levels tied to verified accuracy thresholds.",
      "suits": "A defined dataset with a known volume.",
      "price": "Quoted after scoping",
      "status": "planned",
      "statusLabel": "Planned"
    },
    {
      "id": "pods",
      "name": "Dedicated expert pods",
      "billing": "A monthly contract for a team of industry analysts and engineers who work only on your data.",
      "suits": "Ongoing work that needs the same reviewers each month.",
      "price": "Quoted after scoping",
      "status": "planned",
      "statusLabel": "Planned"
    },
    {
      "id": "evaluation-sets",
      "name": "Evaluation sets",
      "billing": "An annual licence for several seats.",
      "suits": "Teams that need ready-made domain benchmarks and validation data.",
      "price": "Quoted after scoping",
      "status": "planned",
      "statusLabel": "Planned, sets not yet available"
    }
  ],
  "faq": [
    {
      "q": "How much does a project cost?",
      "a": "We quote each project after a short scoping call, because cost depends on the data type, the volume and the expertise it needs. We do not publish prices yet."
    },
    {
      "q": "Can we start a pilot now?",
      "a": "You can request one now. Pilots start once our first expert reviewers are in place, and we will tell you the date when we reply."
    },
    {
      "q": "What kinds of data do you work with?",
      "a": "Text and documents, images, video, LiDAR point clouds, multi-camera and other sensor data, and model responses."
    },
    {
      "q": "Where does pre-labelling run?",
      "a": "On open-weights models we host ourselves, such as Segment Anything and domain-tuned LLMs. Your data is not sent to a third-party model API for pre-labelling."
    },
    {
      "q": "Do you hold certifications such as SOC 2 or HIPAA?",
      "a": "No. We do not hold security or compliance certifications yet. The controls that run today are encryption, PII redaction and access controls."
    },
    {
      "q": "Can we read the plans as data?",
      "a": "Yes. The plans are published as JSON at /data/plans.json."
    }
  ]
}